One approved supported application
Included in the approved AppCare scope where the application and incident are supported.
Separate service
AppCare is not part of the SecurityOla Pro license.
AppCare is a separately scoped managed service for an approved supported application. It is not included in the SecurityOla Pro self-service offer.
Separate scope
Ongoing help, with a defined boundary.
Per approved supported application; confirmed before work begins. AppCare is not unlimited development, general IT support or an open-ended promise to repair every system.
MANAGED SERVICE
Scope confirmed before work
per approved supported application; confirmed before work begins
Ask about supportApproved scope
What AppCare adds.
The service stays focused on the approved product definition.
Scheduled security scans and monitoring
Included in the approved AppCare scope where the application and incident are supported.
Off-site backups and backup health checks
Included in the approved AppCare scope where the application and incident are supported.
Deployment-change monitoring
Included in the approved AppCare scope where the application and incident are supported.
Validated bounded security fixes
Included in the approved AppCare scope where the application and incident are supported.
Rollback or recovery where applicable
Included in the approved AppCare scope where the application and incident are supported.
Customer-facing status and reporting
Included in the approved AppCare scope where the application and incident are supported.
Good fit
For teams that want a steady security partner.
AppCare complements SecurityOla’s self-service scanning with ongoing monitoring, backup checks, status and bounded operational help.
One approved supported application.
Scope is confirmed before ongoing service begins.
Validated bounded fixes.
Work remains controlled and reviewable.
Rollback or recovery where applicable.
Recovery depends on the environment and the verified available path.
Customer-facing status and reporting.
You can see what was checked and the current operational state.