SecurityOla is digital WordPress software. Payments are processed by Paddle as merchant of record.

1. Mandatory buyer and consumer rights

Nothing in this policy limits refund, withdrawal, cancellation or consumer rights that apply under mandatory law or Paddle’s buyer terms. Paddle is the merchant of record and its buyer terms and refund process may apply to the payment.

2. Current purchase and billing type

The current SecurityOla Pro offer is $99 one-time. It includes one active WordPress site, lifetime plugin use and lifetime updates for the commercial life of SecurityOla Pro. It does not renew automatically. “Lifetime” means the commercial lifetime of the product, not the lifetime of the purchaser.

3. Digital content and services

SecurityOla is delivered digitally through the Paddle checkout and the verified activation/update flow. If applicable law gives you a withdrawal period, the applicable checkout must explain when access or performance begins and obtain any legally required request or acknowledgement for immediate delivery or performance. Any limitation of a withdrawal right applies only to the extent permitted by law. This policy does not invent or waive a statutory right.

4. Billing errors, duplicate charges and access problems

If you believe you were charged incorrectly or more than once, or a completed purchase does not provide the described entitlement, contact support@securityola.com with the Paddle receipt or transaction reference. Do not send card numbers or passwords. We will investigate and, where appropriate, request or approve a correction or refund through Paddle.

5. Lifetime licenses

A full refund, chargeback, fraud reversal or manual revocation may disable the related SecurityOla entitlement. A refund does not automatically restore any limited sales inventory unless an approved commercial policy says otherwise.

6. Voluntary refund window

In addition to any mandatory rights, SecurityOla offers a 14-day voluntary refund window for the current digital purchase. Contact support with the Paddle receipt or transaction reference; do not send card numbers or passwords.

7. Entitlement after a refund

A completed full refund, chargeback, fraud reversal or manual revocation may disable the related SecurityOla entitlement.

8. How refunds are paid

Approved refunds are processed through Paddle and normally return to the original payment method, subject to Paddle processing rules and payment-method timing.

9. Contact

Email support@securityola.com and include your Paddle receipt or transaction reference. Support guidance is at /support.