Separate service
A clear first step when something is already wrong.
Emergency is a separately scoped incident-response entry point. It is not included in the SecurityOla Pro self-service license; assessment comes before any recovery decision.
Assessment first
Scope confirmed before work.
Emergency assessment; confirmed before work begins. The assessment is credited if you are accepted into a separately agreed recovery scope.
For supported, bounded incidents. Complex or unbounded cases require a separate agreement.
Start with supportThe process
Assessment before action.
We do not guarantee recovery before understanding the incident, scope and available recovery path.
Share the affected application and the symptoms you can safely describe.
The supported scope and likely recovery path are reviewed.
If accepted, the assessment is credited toward Emergency Recovery.
Complex or unbounded cases are handled by a separate quote.
Already have SecurityOla?
Keep the product and incident paths connected.
SecurityOla helps identify and explain conditions. Emergency is the focused support entry point when the site needs an incident assessment.
Review SecurityOla